Valruzia

[Aethan]

Valruzian government launches "My Citizen Folder" App

Hailing "a new era for digital public services", Kosowska moves on digitalizing the nation

June 5656

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The government of Chancellor Zuzanna Kosowska has officially launched My Citizen Folder (Moja Teczka Obywatelska), a revolutionary new digital platform and mobile app that centralizes citizen interaction with public administration across all levels of government. The app represents a great step in Valruzia’s drive to modernize public services and bring them directly into the hands of its citizens.

"Any digital government must be mobile, fast, and people-centered"

said the Chancellor during the launch.

"With this app, we’re putting the entire administration in your pocket."

Accessible via the KeyValSyst secure identification system — using electronic ID cards, digital certificates, or secure PIN credentials — the platform and app provide a single, personalized access point to a wide range of public services and personal records, including:

Education: University and non-university qualifications, enrolment records, and grants from the Ministries of Education and Science, among others.
Employment and Social Protection: Work history, social benefits, public employment information, and access to Your Social Security.
Health and Social Affairs: Your full Digital Health Record, dependency and disability status, and downloadable health certificates.
Legal and Civil Status: Birth certificates, criminal background checks, legal residence verification, and family-related documents.
Transport and Property: Driving license status, vehicle information, property holdings, residence history, and municipal registration.
Tax and Immigration: Up-to-date tax compliance status and immigration-related documents.

An especially innovative feature is the ability to track data exchanges between institutions — fully transparent and always with the user’s consent — to reinforce this government's commitment to data protection and digital rights, according to Kosowska's own words.



The mobile version of the platform offers real-time notifications about pending procedures, administrative updates, appointments, and new documents. Users can also download official certificates and share verified documents securely. With integration across central and regional administrations, My Citizen Folder also aims to contribute to reduce the number of bureaucratic procedures and sometimes collapse of the central and regional administrative systems, and its design is especially created so older people have the lesser problems when accessing or navigating through it.

The app launch is being hailed as a major leap in e-governance in Valruzia, and according to the Ministry of Science and Research, over 2,500,000 citizens registered in the first 72 hours following the release.

My Citizen Folder is now available for download on major app stores and accessible via the national portal. Citizen support is available online, by phone, or via the official KeyValSyst helpdesk.


A look at the main desktop page of My Citizen Folder